Next must have some serious issues. Placed an order on 29th Nov that would be delivered by 13th December. My order tracking still says on or before 13th Dec. Rang yesterday after holding for 20 mins andwas told I would receive it by 20th Dec without fail. Today (19th Dec) I have received an email saying one item is not available and good news the rest should be delivered in the next few days. Good news I don't think so Next. Tried calling but 40 min wait so waiting for call back. They have had my money 3 weeks not happy, not happy at all. Will be cancelling my order delivery sometime never is no good to me. I will seriously think about ordering again from Next. Totally incompetence!!