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Disgusted
Please be aware. I ordered a nest of coffee tables £3.99 delivery. They were wrong colour so I wanted to change them. Got charged £30 to return and told it should have been £8 delivery and I was lucky!! They couldn’t just take back the original ones at the same time the ones I was re-ordering were delivered!! I’d already spent £2,500 with Next in the last couple of weeks and been messed about with a shelving unit that was in stock. No delivery date was given. I went into store and was told a week, after several emails someone rang and said it was nearly 6 weeks til delivery. Terrible company that won’t budge at all to keep good customers. Will never set foot in this awful store again!
4 years ago
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Next has a 3.5 average rating from 1,289 reviews

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