Purchased bed and mattress was told 1500 pocket sprung mattress compatible with slated base bed cost £950.00 4 year guarantee on mattress was told by staff would not sag at sides will keep its shape as need firm mattress for disabled husband WRONG mattress sags got a hump down middle of mattress ,been now told softening in both sleeping areas will accure and is a natural characteristic of this mattress, so it's now only fit for the dump as husband slip of side while sleeping causing a black eye and neck pain.so it seems that sales come before customers safety