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Anonymous
Next next next oh dear what can I say, in a country that is almost going into lockdown next decide you bring there sale forward so they don’t miss out on sales, putting there employees and customers at serious risk of infection, with no social distancing this is thoughtless greedy and very stupid. Next then decide to shut shops and warehouses after taking thousands of orders from customers, they’ve announced they’ll cancel all orders, customers pleaded with next saying they’ll wait as long as it takes for there orders, You’d think this would help the company, But no next cancelled orders now customers are having trouble getting refunds, done have only been refunded half, some who paid cash were refunded credit on there accounts without being asked, some haven’t been refunded at all it’s been over 2 weeks. Next seriously need to stop being so stupid and get things sorted, there are people reading messages and emails as they are working from home, they are totally ignoring people. I hope when this is all over we remember the retailers that were helpful and kind and continue to shop with those retailers only
4 years ago
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Next has a 3.5 average rating from 1,289 reviews

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