It's a shame I have to even give them 1 star, they deserve none. Absolutely disgusted with next and will never ever use them again, and I'll be advising all my friends and family of exactly the same. I made my order on the 2nd July, was advised that it would take 7 days.. it is now August 18th. I've emailed time after time and I keep on getting no more than a copied and pasted reply from customer service saying "your order is being processed and we are still on track to deliver it with in the time scale on your order confirmation" If that was the case it would have been with me by the 9th July. That is literally the ONLY reply I can get, the same wording from several different advisors. I've even gone through and raised a formal complaint.. and they haven't even responded. They've effectively stolen from me.. they've taken my money and not delivered any goods, and have avoided me ever since. Do not use Next.