Shocking customer service I had van insurance with this company 3 years. Was sent a renewal form so called to renew onto a new vehicle spent an hour on the phone before being cutoff. Called back and the operator said they would call me back in 5 minutes and they still had all the information so I wouldn’t have to go through quote again. They never called back. I called them back next day all the information from the quote lost and started the process again. After going through the whole quote they then said they could not insure my postcode even though the week previous they sent renewal forms to said postcode? I’ve never written a poor review in my life but I’m absolutely disgusted by my treatment here as an existing customer. Time wasters and very disingenuous. I’m happy I didn’t have to make any claims whilst I was with them as I can only imagine how difficult they would make. Strongly advise staying away from them and I will be moving my income protection insurance from them at earliest convenience.