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Helen Walthorne
I had a lightening strike in 2023 on a thatched roof. It caused a lot of damage Roll on one year still not resolved. Ireed to renew the insurance when we spoke because Hungerford Office said they would speak to the claims team about my on-going unsettled claim to get it resolved. I have been very worried about the structural damage since the lighting strike.  And today I can clearly see from the ground that indeed the cement around the chimney is split. Still not proper survey done by NFU I still don't have glazing in the shed where 4 panel exploded together.  The Team collected the glass and boarded it up.  It's terrible no one has been back to fix it. The remote control the blasted off the wall for the garden lights has not been replaced and fixed. It really is a shambles.  I am very disappointed with the service.
4 months ago
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NFU Mutual Insurance has a 2.1 average rating from 71 reviews

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