Hello - I am actually glaf to have been given this opportunity to give feedback. I bought a box of three pairs of Crown Joules trunks from you as a Christmas gift for my partner. They arrived in a poor state. The packaging itself was good - no complaints there - but the box chosen for dispatch was already battered and had very scuffed corners to begin with, so no amount of good packaging would have made a difference. I am not the sort of person to make a big deal of such things - it was jus a disappointing shame, and that's as far as I would go. I would think twice before ordering again. Kind regards, Emma