Wow! All this negative feed back. I was searching for a particular Citizen watch which was nearley £400 on a lot of sites and other sites would match any price i found, but hard to get them to beat a good price. I bought the same watch fron Nigel O'hara's for...£269.00, plus a little silver broach as a free gift. Didn't even notice that on the website. My mother was so delighted with it, looked like £30 worth easy. And i recieved it ever so quick. So don't understand a lot of the complaints. And no i don't work for the man, not a relative, no connection what so ever, other than a customer. Thanks Mr. O'hara i will shop with you again soon.