Do not use this company if you have any sense!! I purchased a laptop for £1100 from them using their 0% finance option, paying a large deposit of £330. I heard nothing from them for 5 days following signing the credit agreement. Worryingly I tried to contact them and it got worse. You cant call them or email them directly, the only form of communication you can have is via their website. They told me they had priced the product wrong and unfortunately they could not dispatch the item unless I paid them an extra £187 - which of course I refused and asked to lodge a formal complaint. Then nothing, they stopped contacting me.
They credit searched me and I have signed a credit agreement, which will affect me applying for further credit. Their customer service is non existent and they made no effort what so ever to contact me and tell me they aren't sending me the laptop.
As it stands currently, I have a finance agreement for a product they havent supplied to me and they have avoided all my requests to speak to management.
I fear they are advertising products at low prices to entice customers, only to up the price once purchased. This is false advertising.
Be very very wary of this company!!!
9 years ago
Nigel O'Hara has a
1.6
average rating
from
235
reviews
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