I've never written a review on an online company before, probably because most of them do a reasonable job, but when you come across one as bad as N O'H it is very obvious. I ordered a television a month ago having read a number of reviews it seemed worth taking the risk. The original estimate of delivery was within 2 weeks. Since then they have contacted me to say that they cannot get my original order and would I change it to something else, which I agreed to, but then nothing in response to my 5 queries as to when I might expect to see the replacement product, save one note saying that it was a weekend and that they couldn't contact their supplier but would do so immediately and update me - that was 5 days ago and nothing - I've now asked for a refund and guess what - no response.