BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! O'Hara's website may look plausible/professional but believe me you MUST COMPLETELY AVOID this 'company' at all costs. They will take your money and then claim they are ordering the product in 'specially' for you and then as the days and weeks pass give you loads of nonsense about upgrading the priority of your order etc etc. Fact of the matter is they will never tell you anything concrete or give you an actual date. Even when you ask them point blank and get very direct with them they still insist on spewing out a load of meaningless platitudes just to buy more time with your money. In the end I had to request a refund - on several ocassions in fact. Eventually when it seems they finally managed to 'understand' what I wanted I was told it would be done but could take up to another 2 weeks (they could never explain why, despite me asking the question several times). It didn't matter anyway because even after 2 weeks - surprise surprise - no refund was forthcoming, despite my insistence via repeated communications with them. Contact incidentally is only possible via a button on their website sent as a message to their so-called 'customer service' team. I wouldn't even dignify them by saying they are no good at customer service. It doesn't take a genius to work out this is pre-meditated intent on their part to be vague and evasive so as to keep hold of your money for longer. This is why they also ensure there is no means of contacting them by phone - very convenient. Yes It's a well thought out operation if nothing else. Finally, and only as a result of filing an official claim with PayPal did I obtain my refund yesterday nearly 2 months after placing my order (or more correctly believing I had placed my order). Never at any point after the first couple of days did I believe there was any genuine attempt under way by O'Hara to supply the product they had had my money for. I have lodged a report with the Police on their ActionFraud website and also written to PayPal urging them to reconsider their relationship with this 'company' and would advise any other unfortunates in a similar situation to take the same course of action. This sort of lowlife operation needs stamping out for the sake of the unwary decent majority.
9 years ago
Nigel O'Hara has a
1.6
average rating
from
235
reviews
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