I would give this company a negative rating if I could and I truly wish I'd read other reviews before ordering from this company. Placed my order early July for a child's slide for my daughter's birthday. Order confirmation received and advised that the slide had been ordered direct from the manufacturer. Nothing heard for a few weeks so we contacted them. They replied that the purchase price was an error and we needed to pay another £40! We told them no, that our order was paid in full at the time and they should honour the original price - they would not agree so we requested a refund. It is not 12th August and the refund has still not arrived. The refund is for £144 so not a small amount of money to be owed. We have now raised a claim through PayPal as we think this is the only way to get our money back. Cannot stress highly enough for people to stay away from this supplier - they are basically taking your money, telling you the price is wrong then not refunding. They should be investigated for consumer fraud.