Nigel o Hara I ordered an item 25-July-2015. I cancelled this item because the company did not procure the item and could not procure the item despite taking my money from their website. I found this out after sending numerous messages to them. Disillusioned with the company I cancelled the item on the 28th July 2015. Nigel O Hara do not have phone number you can reach customer services. if you ring the main number they publish, you have to know an extension number in advance otherwise you get disconnected. I did find an extension on-line and when I got to speak to someone the call was disconnected. You are forced to use a primitive messaging system on their website where most of my messages were ignored or just closed. Fortunately distance selling laws came into place as of June 2014. Which requires a company like Nigel O Hara to refund monies within 14 days. Based on this experience I would not use this company again as I dont have hundreds of pounds to throw away, so I am sticking with highly trust rated online retailers like Amazon. Luckily I ordered with my Barclaycard so its over to them now as they will take on the debt, this has taken lots of my valuable time and has been anything but a good experience. The item was also ordered via PayPal who have taken up my case. That really is the strange thing that Nigel O Hara just need to log onto pay pal and issue the refund button. Looking through Trust Pilot I see I am not the only one who has had this very bad experience and on reflection I wished I had go to trust pilot first . This is the first negative review I have ever made as I always try and see the positive in any situation. I have no trust in this company and wish I had avoided them. Updated I opened a case with PayPal against Nigel O Hara and they have decided in my favour. I will get my money back in 7 days time 20-08-15 You have been warned about Nigel o Hara