Under no circumstances should anyone use this company. I have NEVER dealt with a more inept retailer in all my life.
In early May I ordered and paid for a protective case for my iPhone 6. After it hadn't arrived some four weeks after placing the order I emailed (no contact phone number exists as far as I could work out) them to ascertain its whereabouts. They informed me eventually that they were waiting for stock and that my order had been prioritised. Another two weeks passed and as it had not arrived I cancelled the order, reordered it with another company and received it the next day! I therefore requested in the 31st of June a refund. That never eventuated despite three further emails necessitating me to contact my credit card company on 18th August to chase them on my behalf.
The next day I finally got a call from them to ask how to go about my refund (they had obviously had a call from my bank) I asked them to refund my card and asked given the time frames concerned in not filling the order or promptly refunding me if a good will gesture was in order. They flatly refused this.
I've never received such poor customer service as I have from this company. Please take my tale as a big warning, beware if you intend using this company!
9 years ago
Nigel O'Hara has a
1.6
average rating
from
235
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.