Avoid Nigel Ohara like you would the plague, order placed 18th June, no product delivered money held until 7th August!! I as others was drawn in to placing an order and Paying for a 55” Samsung TV on the 18th June2015 by what appeared to be a very attractive price. However after 3 weeks I emailed them for an update (they don’t give out a phone number, but if your having a problem with them I have included some below) to which I received a standard response saying they were working with their suppliers to fulfil the order but as no date was given in the reply I cancelled the order and requested a refund, what followed I can only describe as an expertly executed lesson in procrastination. Below I have pasted an exact copy of one of the more elaborate excuses given, in one of more than 12 responses to my questions regarding their reluctance to refund.. “Good afternoon, Please accept our apologies that you have not yet received your refund. Recently our Finance Department has changed transaction provider and as such we are unable to automatically refund the card that initially placed the order. In order to process your refund, we will need to take your card details manually. This will entail us taking some details from you over the telephone (name on your card, 16 digit card number and expiry date - we do NOT require the 3 digit security number). Please advise us of the most suitable time for us to contact you and if possible the most convenient phone number. We appreciate your patience and understanding in the matter and look forward to resolving this situation as quickly as possible for you. Kind regards,”