Worst company I EVER USED AVOID Hi i will not use this company again very poor service I orderd a dell monitor order 154448 1st August on my account it said dispatched 6 august 21st stiil not received item emailed for tracking number no tracking number could be provided this company DOSE NOT keep stock they drop ship diffrent company supplies your goods this was confirmed by their staff I managed to find phone number on internet clever phone system without ext number it automaticly cuts you off phoned friday 21 st they said item deliverd will phone you back no call back i phoned on monday 24th goods will be dispatched today 24th tracking number provided but item cant be tracked I did FINALLY receive my goods today 27th August thanks David for your help Im relived that i received my item but will not be using them again you have to wait days for them to reply to emails no stock poor customer service no response to emails It seams they keep your money as long as posible till the customer gets fed up waiting starts to complain or requests refund waits weeks for refund