Placed order on the 26th September for delivery by the 16th October. Still no delivery 6 weeks later and no due date known even though they are still taking orders for the same product only £50 more expensive.
I wish I had read the reviews before placing the order as this seems to be a frequent occurrence with this company. I wish they would just refund me if they did not want to sell at the original price rather than keep me hanging on for 6 weeks after payment.
Update
Now currently when I log in I receive the message
'Dear Customer,
Due to unforeseen circumstances the JRN Retail Group, trading as Nigel O’Hara, will not be able to fulfil your order or provide you directly with a refund.
Please do not panic, as you will be able to obtain a full refund via the method of payment used to complete your purchase on our website.
Simply contact the bank or credit card used for your purchase, then ask them to initiate a chargeback for the transaction.
This process will see the money returned to you in full.
We wish to sincerely apologise for the obvious inconvenience caused. Unfortunately, we will not be able to offer any further customer support or refund solutions.'
9 years ago
Nigel O'Hara has a
1.6
average rating
from
235
reviews
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