I am absolutely appalled by my recent experience with NinjaOutreach. After being a loyal customer on a Lifetime plan, I was blindsided by the sudden and completely unacceptable cancellation of my plan. When I reached out to support, I was met with the disheartening news that my plan was decommissioned due to "an increase in cloud costs" and a change in ownership. The response I received was nothing short of infuriating. Despite having barely used the service over the years, I was informed that the company had decided to unilaterally terminate my Lifetime plan—a plan I paid a significant amount of money for—citing that they were "no longer legally bound" to previous agreements. This is a grossly unethical practice that completely disregards customer trust and loyalty. NinjaOutreach’s decision to abandon their commitment to early supporters who paid when the product was still in its infancy is disgraceful. This isn’t just about legality; it's about morality and honoring your word. The company’s lack of respect for their customers is evident in their dismissive and unapologetic responses. In short, NinjaOutreach has proven themselves to be an untrustworthy and unreliable service that does not value their customers. If you're considering investing in their platform, be warned: they might decide to change the terms on you without notice, leaving you high and dry with nothing to show for your investment. This experience has left me with a bitter taste, and I would strongly advise anyone to think twice before doing business with them.