Walked in to post some packages at Nisa M335JS and got rudely and intimidatingly approached by a large member of staff saying that I need to get out if I don’t have a mask, such terrible customer service! During these unsettling times the last thing you need is staff members who are meant to serve you treating you so impolitely and unpleasantly. After asking why a lady in front was not wearing a mask I got shouted at saying ‘that’s none of your business’ when attempting to complain to the manager she took the staff members side. Such a let down from Nisa and I feel intimidated to return.