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Anonymous
I wish I had researched this company more before purchasing from them. I have seen so many bad reviews all revolving around a common theme on various review sites. POOR Customer Service. Add to this a complete disregard for Consumer Law. If your item works you are lucky BUT if you have a problem thats when the fun and games starts. Its hard to get them to agree to a return, then you have to wait for an inspection. Even when that shows a fault they identified, because they cannot find the problem and it goes away all is considered well. Under Consumer Law if a product fails you are entitled to a full refund including return carriage costs. However this company then tells you that there is no manufacturing fault EVEN though they have written such in their own report. Disgraceful attitude towards Customer Service
4 years ago
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Nitrotek has a 1.0 average rating from 33 reviews

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Alice, Customer Support

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