My wife decided we needed a new mattress. We shopped around for a little while. Lots of options online and difficult to make a choice. Overall, the decision was really about going with a hybrid more than anything else, and also the price was considerably lower than other companies, especially for a hybrid, usually more expensive side. It seemed too good to be true basically, but it really is that simple: we bought online, company called the next day to arrange the delivery. Unbelievable. They brought it up to my unit and voila! The firmness is just perfect for us. Great service. Thanks!