Still waiting for a refund on a dress I ordered in June . Lots of correspondence between me and the company , Dress was paid for , order confirmation sent confirming it ‘ was on its way’. Followed by an email saying it was out of stock . Refund promised within 10 days. That was a month ago. Received email asking ‘ how did we do ? I resisted telling them until the issue was sorted . Another email received apologising for their delay. They requested my order code which I promptly supplied Today I received another email asking that I supply proof of postage of my returned item …… on the dress I haven’t even received . Awaiting the next chapter ……