DO NOT TRY. DISAPPOINTING POOR SERVICE / DONT REALLY CARE FOR CUSTOMERS.
Customers don't grow on trees, and in the shoe manufacturing landscape, there are so many options, that this company should really do something about their internal processes and track so much better. If the manufacturing of this product is any close to their "delivery" well, I predict the product will not be going very far.
Please have in mind, that this is an e-commerce company, so delivery is a BIG part of their business, or at least it should.
Purchased the product Aug 27, and received an email it would be delivered within the next 24-48 hours.
After this, I received 6 different estimates for delivery. No contact by Brand or customer service to apologize or provide any explanation at all about the reason behind the delays. BTW we have a conversation initiated by me now but still have NO explanation.
It's been almost 15 days now and still waiting. All updates indicate next-day delivery and around 6 pm, changes to the next day, 6 times in a row. Contacted the brand and had to pull out of their text messages an apology but that is all you will get from this company. At this point they say can't make a refund, and the product has been called to be returned, so I'm left with no product, never saw them, and no refund.
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