Poor experience.
Ordered shoes online.
They sent shoes with scuff marks all over them.
I asked them to replace the shoes but they were out of stock. They could not provide any time table regarding when they might get new ones. I asked for a discount on the scuffed shoes and they would not provide that. I asked for a gift credit on a future purchase, and they would not provide that. They only offered for me to send the shoes back for a full refund. I found this disappointing after wasting a bunch of time dealing with customer service and getting defective shoes and at the end of it all I was right back where I started, no shoes!
Most companies have a very simple return process but Nobull does not. Be prepared for them to waste your time and do nothing to fix things.
From an overall experience standpoint and customer care stand point, Nobull is doing the absolute minimum. If that’s what you want, absolute minimum, this is the company for you.
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