Worst customer service ever. They say that orders will ship on certain day and when you follow up 10 days after that they tell you that they have been processed and that they don’t do cancelled orders or returns until the shoes are delivered. I have had a pair of these before and they didn’t last long at all, after people convinced me to order another pair I have been now waiting for 10 days for my order to be shipped. The rep tells me that they have been released to the shipper and they will provide a tracking number, which is even more confusing because how does an order get shipped without a label?