I just had a terrible experience with Noon. I am very disappointed because it was the first time ever to use it. I decided to purchase a sneaker which I liked. I ordered it and waited about 5 days (I ordered a phone accessory from China, literately, a million miles away at the other side of the world and I got it in 25 days, but when I ordered from Noon which is same country but different city , it took 5 DAYS!)
When I received the package finally, I asked if I can check the size, the delivery man refused, he said, "It is NOT allowed to open the package in front of me!" I told him why not! I am used to check the product with so many online retailers, he said, this is Noon's policy, if you have any inquiry or complaint contact the site.
Once i opened it, it was completely different than the sneaker I saw and ordered online. The texture was very very low quality, looked like polyvinyl not even has leather feeling and the lace was of very low materials, the shoe insole was plastic like and it looked terrible made, and there was an extra hole at one shoe near the lace holes which wasn't there in the other shoe, just another proof of the low quality.
And above all the size wasnt right. All my shoes from different brands is 42 so I ordered it same size but it was so tight that it could hardly fit in my feet.
In my entire life this was the first and the fastest return request I have ever made, after less than 20 minutes of receiving the product I made a return request and I cant take the price back because I paid cash not with credit (which I am grateful because such site is not to be trusted with credit info) I had only one option "Refund to Wallet" which I don't prefer because I don't know if I should trust to purchase any product from Noon ever again.
I placed my return request on Nov 17, 2020, so far I didnt get any feedback and none contacted me and my request is not even approved or they arranged a pick up for their product!
I am really disappointed in Noon and I highly don't recommend it!
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