This is my first and last experience with noon!!! I had the worst experience ever. Never trust them with their products. I have purchased a mobile from their online store (that was supposed to be new) but wasn't and had alot of problems and errors, they asked me to return it and that they will find me a better one from a better seller and that it will be checked by their quality team and that they will bare any extra cost (if any) I waited for almost a week, while they were sending me that they are still trying to find a good one. Today, someone else talks to me and was like no we do not provide this kind of service!!!!!! here was when I lost it, coz I had to wait for a whole week for some lies!!!! I tried to transfer the amount back to my bank account (which shall take another 7-14 days)!!! and guess what! something is wrong with their system, I couldn't process the transaction due to some technical error!! Never