Noon really they don't know anything ... I did not receive my order as promised on Dec 1 then Dec 2 I raised complaint and even I cancelled in evening ...their associate in customer service told wait for tomorrow schedule on Dec 3 2020 and house arrested me till 4 pm after that I called them they said their complaints team will call and at 8 pm I received a call from noon Saudi +966 11 829 7595 a lady spoke in broken English and told she will cancel and it will take 24-48 hrs to get notified ...an exceptional company ...a cancellation confirmation customer will get after 48 hrs Then circus started today with same +966 11 829 7595 lady calling and telling me your item is out for delivery and will be delivered if not request for cancellation again ...wow what a team there is no sync between their departments... I called 8003888 again they said shipment company mistake when they call you tell order is cancelled so that system it will cancelled and refunded ...I think by 2022 they will refund my 140 aed Woooow what a company for e-commerce ....hats off to their departments and process No one has clue about their express and shipments Sheer luck of you receive shipments on time Rest all process is your nightmare Order no Hala! Items from your order NAECB0098723897 are out for delivery. See details: https://s.noon.com/ibtnEZU2X7o Never they will call or you will get Even for cancellation it is harassment ... Guys boycott noon