Just as I had expected, noon cancelled my order again! This is after I already reordered the keyboard from eXtra when they claimed that it was out of stock. I was able to reorder it just to prove that it wasn't really out of stock. I emailed noon and inform them to never cancel my new order. They agreed and even confirmed that my keyboard " is in the process of being shipped and it is expected to be delivered on Dec 16, 2020." One day after sending that email, they cancelled it! And mind you, the item is still available until today! This is now the 4th time that they cancelled my order from the same seller-eXtra! And the 2nd keyboard! They are too afraid to even held eXtra responsible for not delivering the item! With other companies, out of "goodwill," they will just reorder the item again and give it to you for free! That's accountability. But since noon has a very low customer satisfaction rating, they will not do that. They do not know the meaning of accountability. They will instead ignore you. The best you will get is an "apology" saying that "it will never happen again" but it always does! It happened to me 4 times! Apology without accountability is useless! Your customer care is basically useless! Your customer care needs to be renamed "seller care." You care for your sellers, not your customers!