Second complaint, same item, more issues... It is sad that i have to resort to online complaints every time i need Noon to take action, this highlights the customer service and marketing deficiencies, a structure they need to revisit but that's not my place to discuss. Noon: In my last review i complained on the terrible "delivery" service which is basically your only task. In your response you vowed to handle the lack of info RE delivery time yet didn't give me a time. Now, that same SAMSUNG i bought for 3000 DHS is defected, and you once again can not confirm the time of pick up...?! Although it is needless to say this, but maybe NOON needs the reminder that mobile phones are extremely important to users and are costly items that need to be handled with the urgency they deserve, your call center once again cant help, but the fact that your managers couldn't care less is quite concerning. I am not going to start on the fact that the phone i bought from you less than 10 days ago has so many issues... This is my last attempt with Noon. RECTIFY YOUR PROBLEMS AND COLLECT MY PHONE AT A CONFIRMED TIME!