Scam + bad service
So I purchase 625 ml nivea x 3 and what is delivered is 400 ml. When I requested to return and replace the product they just said that we do not have an option to replace a product we will just return your payment in your card but you have to wait for 7-14 days.
Since I am located in Hatta, Dubai there is a delivery charge unless your order is 220 above. Since I value savings I always purchase more than 250 Aed. Even though how little the amount that I save it matters to me. So when I raised my concern to noon.support they said at they will raise the request to waive shipping fee as gesture of good will for my next order. Since I needed the product i want to order again But when I followed up for the waiving of shipping fee on my account I was told that they do not have the authority to do that.
They have wasted my time, my money and I do not think I will purchase again from noon. I will go back to Amazon in which they have great product and great service.
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