Very Bad Company
Struggling to get proper official response from Noon Management and every time they make excuses. Below was the mail i send and till today no response.
Order: NAEC70092566531
Hello Noon Management,
I still don't have answers to my questions. Why does Noon management don't want to close the subject by replying to customer queries? Please reply to my 2 questions listed below and check the Report remarks which state the same answers. Attached all reports
Please arrange a call with higher management English speaking and reply to the queries
Repair 1 report states in remarks " Updated the Device & Software"
Repair 2 report states in remarks " Updated the Device & Installed new Software"
Repair 3 report states in remarks " Wipes Cache partition & Updated the apps"
Every time the same answer after repair work but still the device has issues. I strongly recommend Noon Higher management to recheck seller quality since this device has been repaired for the third time for the same issue.
Again Question 1:
During the second repair done it has been informed to me that if any third repair occurred then I will get replacement or refund. I can accept if noon is clearly put in writing that this is a special request to accept the phone after third repair from Noon and if any further defects detected then Noon is obliged to give me full refund.
Question 2:
Also note I didn't use this phone for almost 3 months which was consumed in repair so I need extended warranty.
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