100265405900003 Invoice Nr P09404-… 100265405900003 Invoice Nr P09404- IAEC050608 Invoice Date 2021-03-27 Shipment Nr NAED30089867460- S Bought a mobile phone recently as a tourist. Received the product in time but there was no Planet sticker for VAT refund. Chatter with an agent to be told that Noon does not extend this facility. Spoke to one Mohammed who gave inane explanations and sounded smug and uncaring... It is, to my mind, illegit to charge VAT and then not provide refund facility. Noon has to look into this process. The product sold was by Noon and fulfilled by Noon yet the Invoice mentioned some other company as the SELLER! Also, Noon website no where lets it be known that Noon deliveries do not qualify for VAT refund. These are malpractices and if I have time, I will surely serve them with legal notice for making fools of UAE tourists! Such a pity, Noon!