The item they sent me was in the wrong size so I submitted a return request. The item was still in its original packaging. They then declined my return upon receiving it for no apparent reason and are redelivering it. Customer service does nothing and does not care. Never ordering from noon again! Update (11/09/2021; after they replied with this joke message about the customer service): when receiving the item again, the box has been damaged maliciously which is likely by the quality check team who review items upon return. This is in fact fraud, and thank goodness I have images of the item before the return as evidence that the item was in perfect condition before returning. I am happy to take this to court along with the evidence if they do not find a solution to their little fraud ring.