I tried to place an order and somehow I couldn't click the "place order", it was shaded. I called customer service and they don't work after 6pm (which is when a lot of people start browsing and buying). I went to the online chat and all I got were messages saying: "I'll be happy to assist" & "I'll deal with your concern" and then nothing no assist and no help. I placed the same order on Amazon which is way more hassle free.
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