what makes NOON differ from other online sellers is that their passion to sell. The passion to sell used and refurbished items under the term brand new. No one can beat them in this trade. secondly, if we give any item for repair they will keep this item with them one month and simply return to us without repairing, again we give the item they will take and return it back with out repairing. this process will continues till we leave the item to Noon. thus they will get their product back and there is no refund to us. i had purchased a mobile phone which has warranty and given for repair 4 times and all these times they had return it with out repairing. if we speak to customer service they have only one answer 'pls wait our warranty team will contact you with in 24 hrs". i have never seen such a pathetic and disastrous online buying platform. so everybody pls double think when you buy item from Noon. if in case the item is not working properly you never ever get the customer support from them. not eligible even for one star rating