Absolute cheats! I ordered some food, I was given a time for the delivery to arrive, I was out of office for 4 minutes more than the given. There were missed calls on my phone, i replied and the driver said maybe wrong number. I checked my app to follow up and noticed it was the same number I had missed calls from. I called the rider again and asked him if he worked for noon, he said yes, I followed up on my delivery, he said he will talk to the company and update. 1-2 mins after the call the order was posted as undelivered on my app. I had a chat with Lina Farghaly from Noon, she told me they cannot deliver the food since the delivery was missed, I said I don't like to waste the food, I will pay for the delivery, she said they cannot deliver. I said ok, since it is food, I will go and pick it up, can she tell me the location of the food, she said the customer service would contact me in few hours, I kept repeating to her, too much delay would make the food go bad, please tell me where can i collect the food. She kept repeating cusomter service would contact. It has been a few weeks now, no one contacted me. I paid for something that I never got delivery of. Total scam!! Pathetic customer service. I have stopped using the app ever since and I don't recommend anyone to use it either.