So if I could give Noon zero stars I would but unfortunately that's not possible. I have had the worse experience with them. My husband and I initially said our items must be delivered on the 19th Jan but due to unforseen circumstances from our side we had to move the date to the 25th. I started communicating with Noon from the beginning explaining my situation to them and their reply back to me was just liase with the driver, which we did from the start. All of a sudden I started receiving messages that my items are being canceled. I phoned Noon immediately and I said to them it is unacceptable and they must fixed it, their reply to me was they will log a complaint. The next day more items are being canceled and Noon just keeps on telling me they are busy sorting out the situation and I'll get a callback from an agent. We'll today they phoned but when I answered the phone just went dead with no callback after that. They know the importance of my situation but their message is the same everyday "THEY WORKING ON IT" in the meantime the customer is sitting without a fridge, without bedding, without a dinner set! I'm sick of Noon and I'm not surprised that other people are also not happy. I'll keep on posting 1 star reviews until my situation is sorted.