Noon blocked my account for no reason and is now not transferring my wallet money to my bank account. I am calling Noon for almost 2 months now, and until now I have not received my wallet money. The only thing they tell is 'it is under process'. Whereas I was told it will be resolved in 14-30 days. It's almost 2 months now. When they blocked my account without informing me, they didn't need this much time. But for transferring my wallet money they are taking ages. Such cheaters. Till now nobody answered me the reason they blocked my account. Amazon is much better, they have exceptional customer service. People stop using Noon, you will thank me later.
Noon customer service is clueless and not experienced. Every time I call customer service, they promise me that someone from the concerned team will call me within 24 hours. But I wonder if noon staff is traveling backward in time. I never get a callback. Being a noon VIP member, this is the experience I am receiving, so what would be the case for normal members??
I have already raised a complaint to consumer protection. Will make sure noon gets sued for cheating consumers.
Ticket ID: 138839277
Please resolve this ASAP
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