FOOD NOON DELIVERY WAS WORST, CANCELLING YOUR ODER WITHOUT YOUR PERMISSION - NO PROPER COORDINATION WITH THE TEAM (NOON APP CHAT CUSTOMER SERVICE - FOOD DELIVERY DRIVER - PARTNERED RESTAURANT) My family and I ordered Mc Donalds which is way near to Creek Park Gate no. 1 (Order no. 0313 -27-March-2022), Mc donalds is just near everywhere!!! we ordered at 9:24 am, restaurant confirmed tracking was working and the tentative date was 10:10 am - 10:20 am food will be delivered for the family of 4. We haven't entered the park yet because we said to ourselves to just wait for the Food before entering, we waited until 10:48 am ( almost 2 hours) until the time went back to 11:30 am and then we found out that the delivery was canceled, i kept calling the Noon delivery guy named Mohamed but NO RESPONSE without even telling us atleast earlier time so we can have a chance to choose another delivery options. It's not about the money whether to refund or not.. IT IS ABOUT THE TIME & EFFORT that we waited under the sun and we were really hungry. We were all upset and leaving us a bad mood because of this incident!!! instead of having a happy bonding early morning of Saturday because of the food cancellation that they should have said earlier. This is so upsetting! please improve your team coordination between food noon delivery, food noon chat & partnered restaurant!!!!! An apology for this incident is not enough, even they are not willing to do some compensation!! I don't recommend noon app now, better use other delivery app if you want a better service!!!