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Bright Murinye
If there was an option to give a zero rating, I would have wished for this. Twice I ordered things from Noon and twice I faced delivery issues. Thier delivery system is pathetic and horrible. My shipment was out for delivery and i spent the first half of the day waiting for their call. Only for the tracker to show shipment has been sent back to holding facility without delivering. The order was out again, and the driver never indicated that he is coming and only to call and say i am at your house. I told them I am out with family. I asked the driver" why you didn't text or call approximate time of arrival" these people they deliver shipments in sections or zones. So it's easy to know what time you will be in the area. NOON expects us to stop all our daily programmes and stay at home to wait for shipments. Moreover, I asked the driver if I can meet the him somewhere or follow him and he said no we have to hand over the item within 100 metres from your pinned location. How pathetic is this. Is it difficult to send sms or call in advance if your system is so rigid that I can't collect an item from anywhere else. I even requested that allow me to collect the shipment from your warehouse. They can't call or send an sms, atleast we plan our days... you are really the worst company to deal with in terms of delivery services. Rating you don't deserve even a single star.. the other time they send item to my house when I strictly specified to them to send to the my office. Couldn't get this package again despite commitments from their operations that they are rerouting the shipment to my office.... really really bad company is noon.
2 years ago
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Noon has a 1.4 average rating from 1,896 reviews

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