I had an absolutely horrendous experience dealing with noon.com's return process. I strongly advise everyone to avoid purchasing from them because they sell products from unreliable sellers simply because they are cheap. Even if a product is sold directly by noon, they will never agree to a return and will always find a silly excuse to deny it. It feels like being trapped in an endless cycle of frustration and disappointment. And don't even get me started on their customer service, which is by far the slowest and most ineffective I have ever encountered. It seems like they would need millions of years to reach the level of customer support provided by Amazon. (I'm surprised they got a rating of 1.4 with such poor service; they should be below zero.)