Terrible customer service. The employees are liars and incompetents. I chose Noon instead of Amazon and was ordering almost every week, but I won’t again. I ordered a dishwasher that was delivered damaged. I requested an exchange , to which they replied that they could not exchange, but advised me to order a new dishwasher, and they would pick up the old one asap and return the money for it. in the end they simply ignored my request, I contacted more than 5 times, eventually spoke with their supervisor who convinced me that they would pick up the dishwasher and refund my money, which never happened. They ask stupid questions to find something so they can put the blame on you so they don't return the money. In my case, they could not find any mistakes made by me , so they just said that they would not return the money and closing the case. Don't order from them