worst customer service ive experienced in a long time. bought an iphone and contacted customer support just to verify that it was a brand new iphone considering it was cheaper than usual, and i was told that it was BRAND NEW. come to find out once it had been delivered that it was a replacement iphone and didn't even come with the original charger/earphones. i tried multiple times to talk to customer service about what was wrong with it and no one understood anything. (i did eventually return it after waiting a long time for a courier to come pick it up). I also asked customer support to tell me how to leave a review, to which they replied that i couldn't because they were having 'technical difficulties'