Order didnt arrive on the given delivery date and only to find out the product is not available. They wont even notify unless i follow up and they keep saying the same thing whenever i do. I asked for them to just refund the amount that i paid for but they said theyre still working to get the product from other supplier and will take 3 days again for update which for sure will not happen if i dont follow up. I told them im travelling and just refund my money but insisted that they will still try their best to have the product. Its frustrating how hard it is to inform the customer not product isnt available and how hard it is to refund the money.
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