I ordered two items from NOON in Dubai, received similar products (very similar in looks but with less ingredients). The wrongly received items are also sold at noon.com at a much cheaper price. Only after I opened the items packaging, I realized that I received the wrong products. I called noon and told them about the problem, but told me since I opened the packaging, they cannot be returned. I said OK, and suggested I would keep the items, but get credited the difference in price between the received items and the items I paid for, but they refused. Never, ever I will anything from noon. Extremely bad customer service.