It's a shame. My previous review: "Item OUTAD Wireless ELM327 OBD2 Auto Car Scanner Adapter, advertised as Monitor your cars from PC, Mac, iPhone, iPad, to do inspection by yourself. Not working with iOS or mac. Fake advertising. Placed order on 7-sep-2019. After received I complained is not working for iOS as advertised. Never replaced. What you'll do about this noon? Keep pretend you'll solved but never happen? When I should expect to receive item doing as advertising? Can you answer to this on line so people can see it instead post a general answer or nobody monitor your replay?" Their written replay: Hi George , it was nice talking to you over the phone to understand your concerns in detail and rectify them to ensure an exceptional customer experience. If there’s anything more we can assist you with, you are always welcome to reach out to us through any of the customer support channels in the app or website. We are always here to help. Shukran!" Over the phone promise to fix and update me on the phone within 1 hour. 2+ hour later nobody call. SHAME