I'm a regular customer of souq.com that turned to be an amazon now., i tried to order an item at noon which is express i thought i can get it the following day since it was express, so sad but i didn't get the item, their delivery man couldn't wait for the the time i told him and, on my end i noted it on my address since there is no option on the time delivery, where in souq.com they have option morning, mid-day or, at night. the issue is the delivery guy cannot wait until the given time i told him to so i can receive the item, while in morning till afternoon I will be at work. the reason i did not get the item because he deliver it earlier to the location i put on my address, but i noted that i will be available to that location to the given time on my address, noon never called about the confirmation of my order and they told me i change the location of my order that's why it cause the delay for more 3 working days omg... whats the use of express delivery this is so bad, i tried to contact them through whatsapp noon support its useless they told me they will deliver on the same day when i follow up again they give me another reason for the cause of the delay, i never experience this to souq or awok noon service is so bad not so helpful.