I recently placed an order which included 9 items. I used my noon credit to pay for it and applied a discount code. The noon credit and discount code were distributed among the items accordingly. Today, I received a call from a Noon agent informing me that one item amounting to AED 28.00 was cancelled. Subsequently, they have credited back AED 19.96. I asked them that I will place a new order. However, a new delivery fee shall be applied on this order. I just don't get it. If I made the cancellation on my part, I would certainly pay for the new delivery fee yet it was Noon who cancelled the item. I suggest that you label the items which are currently out of stock from the website. Or ask an inconvenience fee from the supplier/merchant selling it for the late information since the items is being ordered in advance. Otherwise, don't charge a delivery fee this type of incident. That is how an excellent customer service delivered. Try to re-asses this matter and aim for improvement. Thanks!